Shipping policy

Article 7: Delivery

The products purchased may be subject, depending on their availability and/ or the choice of the Buyer, either immediate collection in store or delivery in metropolitan France.

7.1 Delivery area

Delivery of the items may only take place:

in metropolitan France
in Europe
and to the delivery address indicated by the Buyer.
In the event that the Buyer has indicated an incorrect address or an incomplete address during his order, which does not allow delivery of the products, this will not be refunded and the ordered products and the return shipping costs will be borne by the Buyer, unless they do not wish to be returned.

7.2 Delivery time

In accordance with the provisions of article L.111-1 of the Consumer Code, the Buyer is informed before the conclusion of the contract of the deadline by which the Seller undertakes to deliver the item.

7.3 Breaking during shipment

If, at the time of delivery, the external appearance of the package is not perfect, the Buyer will open it in the presence of the carrier to check the condition of the item.

If the bottle or bottles/Products is (are) broken(s), the Buyer must refuse the package. The carrier will inform the Seller. Upon receipt of this information, the Seller undertakes to return an identical package to the Buyer as soon as possible. Under no circumstances can the Buyer demand a refund of the product and shipping costs.

In the absence of breakage, if the product does not correspond to the order of the Buyer, the provisions of article 7 below are applicable.